Introduction

This Privacy Policy explains how PAX Madrid Restaurant (Team Gran Via S.L) processes personal data collected through its website and/or related communication channels.

1. Data Controller

Company: Team Gran Via S.L ("Company" or "Controller")
Address: Piquer N° 8 - 28033 Madrid (Madrid) Spain
VAT ID: B10666147
Email: info@paxmadrid.com
Website: www.paxmadrid.com

2. Data We Collect

We may process identification data, contact details, booking information, preferences and technical browsing data (cookies / analytics if consented).

3. Purpose & Legal Basis

  • Responding to information or booking requests (legitimate interest / pre-contractual steps)
  • Managing table reservations and customer service (performance of a contract)
  • Sending optional commercial communications (consent)
  • Security and fraud prevention (legitimate interest)
  • Cookie-based analytics (consent)

3.1 Online Reservations

Online table reservations are handled through our booking system at reservas.paxmadrid.com. We process the data needed to manage your booking (name, phone number, email address, date, time, number of guests and any notes or allergies you voluntarily provide) on the basis of the performance of a contract or of pre-contractual steps taken at your request (Art. 6.1.b GDPR). The booking form is served by the technology platform contracted by the Company, which acts as a data processor under our instructions.

4. Data Retention

Data will be retained only as long as necessary for the stated purposes or required by applicable law.

5. Data Sharing

We do not sell or rent your data and we do not disclose it to third parties except where required by law. For the operation of this website we rely on technology providers acting as data processors under our instructions: our web hosting provider, the platform behind the online booking system and the email delivery provider used for the newsletter. A data processing agreement under Art. 28 GDPR is in place with each of them.

Some of these providers may process data outside the European Economic Area. Where that is the case, we only work with providers offering adequate safeguards under the GDPR (an adequacy decision of the European Commission or Standard Contractual Clauses, Art. 46 GDPR).

In addition, to display the typefaces of this site your browser downloads files from Google Fonts, a Google service, which means communicating to Google the IP address from which you access the page. This site does not embed maps or other third-party content that loads automatically.

6. User Rights

You may exercise your rights of access, rectification, erasure, restriction, objection, portability and withdrawal of consent by writing to info@paxmadrid.com proving your identity. You may also lodge a complaint with the Spanish Data Protection Authority (AEPD).

7. Security Measures

We apply appropriate technical and organisational measures to ensure confidentiality, integrity and availability of data.

8. Minors

Minors must obtain consent from parents or guardians before submitting personal data.

9. Updates

We may update this Privacy Policy; the latest revision date will be indicated. Continued use implies acceptance.

10. Contact

For any question regarding this policy or your rights, please contact us at the email provided.